Ginseng Hotels Spring Wood, Mussoorie

Yes, your payment is secure. We use latest payment security standards including encryption of your data. We also apply a security standard called SSL and use only reputed third party secure payment gateways like Paypal, Payu and Instamojo.

Yes, and we would like to help you. If you wish to change the number of people, contact details, or reschedule start date or time, please contact us at: info@chardhamhotel.in,

For booking cancellations, you can do it yourself easily from the "My Bookings" section of Chardham Hotel Website.

Please check the relevant cancellation policy before booking. They are shown clearly on all our tours.

Chardham Hotel does not charge anything extra. Chardham Hotel has a genuine best price policy, which means all prices are best possible for a quality experince. We also do not charge any booking or service fees. You can be sure that you always get the best price when booking through Chardham Hotel.

You can expect a hassle-free tour. After booking, we will send you E-Booking Voucher via email and SMS. Booking voucher contains all required information If you want you can contact the local hotel coordinator for specific post-booking queries as well.

You can also check booking details on our website www.chardhamhotel.in access your bookings by clicking on the top right-hand corner, then select 'My Bookings'

Is it possible to make payment in cash, but there are certain limitations to cash payments.

We truly appreciate your choice to book with us for your Chardham pilgrimage. Our commitment is to ensure your comfort and peace of mind throughout your journey. Due to the unique nature of the Chardham region and the varied connectivity challenges, our system may take 1 to 24 hours to confirm your booking. Rest assured, our dedicated team manually verifies each booking to secure the best accommodation for you. If your preferred hotel is unavailable, we promptly inform you and suggest suitable alternatives. However, if you prefer not to choose another suggested hotel, you can request a refund, which will be processed within 3 hours. Your satisfaction is our priority, and we're here to make your pilgrimage seamless.